- Due to recent health events and coronavirus outbreak, we want you to know that our company is still doing its best to offer the same service as usual, but please understand that delivery might be slowed down.
Thank you for your understanding. -
Our cutoff times are Monday to Friday before 7am (GMT).
We ship during business day only.
- Shipping Time for the UK
We are offering 2 shipping options for UK delivery :
- Standard Economy for a delivery in 2 to 5 business days (Not Guaranteed)
- Express for a delivery in 1 to 2 business days (Guaranteed)
- International Shipping Times
We do ship in more than 200 destinations.
Cinereplicas is not responsible for customs taxes and duties for international orders.
We are offering 2 shipping options for International orders :
- Standard Economy with not guaranteed shipping times
- Express with guaranteed shipping times*
*Cinereplicas has no power on parcel hold by customs and delays may varies from a country to another.
Some delivery address can be in "remote areas". We cannot know in advance if your destination address is in a remote area or not. If you destination address is in a remote area we cannot guarantee shipping times with Express service. A surcharge may be applicable for deliveries to remote areas difficult to reach.
International orders go through customs, international travel, and your location. Because of this, we cannot guarantee international travel times. So please allow yourself ample time to get your order. Please choose our Express service for more reliability.
International shipping times will be provide and calculated before your confirm your orders.
European Union :
We recommend our European customers to buy on our European platforms where parcels are dispatched locally:
We accept return up the 15 days after days of received (not day of shipping)
Returns will be handled as soon as possible upon their arrival in our warehouse, this may take up to 10 business days.
If you return an items without an RMA # or without meeting the above conditions we will not honor the refund/exchange.
We will not be responsible for the cost of returning items that do not meet the conditions above
The cost of delivery for returns is not covered
- Non Delivery Issues
In case of non-delivery of the entire order or of a part of the order:
- If the package is marked as delivered by the carrier, you have 14 days from the date of delivery declared by the carrier to submit your claim.
- If the package is NOT marked as delivered by the carrier, or encounters a delivery problem, and is not returned to the sender, you have 30 days from the shipping date to submit your claim.
Any claims made after the delay stated above will not be accepted.
- Usual Lead Time
We usually ship your parcel in 24h to 48h during buisness days then you will be delivered :
*within 24h to 3 days if you have chosen "Express" shipping
*within 4 days to 8 days if you have chosen "Standard" shipping